Billing Terms & Conditions

Definitions

Seller refers to the website owner, Trade as aussieuggwear.com.au, which is part of Mitchell-Y Pty Ltd – the person to whom the order for the purchase has been given. Buyer refers to the person or organization placing the order. Goods or services refer to the product(s) for which the buyer has placed an order for with the seller.

Payment

  • All payments are due upon completion of the order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment.
  • We support Visa, Mastercard, AfterPay, AliPay, and WeChat Pay at our checkout. We also accept Paypal as a form of payment and American Express via PayPal.
  • Please use your purchase order number when paying by credit card or bank transfer as a payment reference so we can identify your payment faster.
  • All our prices are in Australian dollar.

Shipping Policies

See our Shipping Policy for current shipping conditions.

Refund/Return Policy

See our Return and Refund Policy for current return and exchange conditions.

Cancellation

An order may be canceled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.

Complaints

Any complaints about items or the seller should be submitted to our support team. Please email: info@aussieuggwear.com.au. There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

Any dispute arising out of such use of the website is subject to the laws of the site owner’s state.

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.